ISO 27001 - Protecting your Data, Protecting your Brand

Protecting your Data, Protecting your Brand

In an era where data is a business’s most valuable asset, how that data is handled matters more than ever.

At The Flow Group, we don't just move your mail and manage your stock; we safeguard your information.

Our ISO 27001 certification is your guarantee that we treat your data with the highest level of vigilance and care.

‍What is ISO 27001 for our company?

For us, this means we have implemented a comprehensive, company-wide framework to manage risks related to data security.

It covers everything from cyber-security and digital encryption to physical security in our warehouses and the way our staff are trained.

It ensures that three core principles are applied to every piece of data you trust us with:

Confidentiality

Only authorised people can access your information.

Integrity

Your data remains accurate and protected from unauthorised changes.

Availability

Your data and our services are ready and resilient when you need them.

Who benefits from us having this certification?

Your Data Subjects

Whether they are your customers or employees, their personal information is protected by world-class security controls.

Your Compliance Team

We make their lives easier by providing a pre-vetted, secure link in your supply chain.

Our Business

It keeps us resilient, ensuring that cyber-threats or data loss never disrupt ourability to deliver for you.

Why ISO 27001 is important for you as our client

In a world of increasing cyber-threats and strict regulations like UK GDPR, your choice of partner can be your greatest risk or your strongest defence.

UK GDPR Peace of Mind

ISO27001 aligns perfectly with UK GDPR requirements. By working with us, you can demonstrate to regulators and stakeholders that you are using a "Processor" that meets the highest security standards.

Hands holding a cardboard shipping box labeled for free shipping, surrounded by packing materials, envelopes, tape dispenser, and a notepad on a wooden table.

Responsible Waste Management

A data breach in the supply chain can be devastating to your reputation. We act as a firewall, using 93 specific security controls to mitigate risk before it ever reaches you.

Overhead view of a direct mail warehouse in operation, with workers and machinery actively processing materials

Business Continuity

This certification requires us to have robust disaster recovery plans. If the unexpected happens, we have the systems in place to keep your campaigns moving and your business flowing without interruption.

A warehouse staff member standing on a raised Skyjack lift, reaching to pick stock from high industrial racking inside a warehouse.

Proactive Threat Intelligence

We don't wait for problems; we constantly monitor for emerging cyber-threats and update our defences in real-time.

We believe that high security shouldn't mean slow service. By integrating ISO 27001 into our daily "flow," we provide a service that is as fast as it is secure. You can focus on your strategy, knowing thatyour data is exactly where it should be - safe.

ISO 9001

Consistent. Reliable. Proven.

Find out more

ISO 14001

Sustainable. Responsible. Efficient.

Find out more

ISO 27001:2015

Is the International Standard for Security Management Systems (ISMS).