Richard co-founded Flow Group in 2008 alongside his wife, Helen, and business partner, Mick.

As Managing Director, with a background in sales and print, he oversees all key areas of our business, with direct responsibility for business strategy, financial performance, acquisitions, marketing, and the development of both internal and customer-facing software systems.

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As one of our founding team members, Helen has been with us since we were established 17 years ago, with a background in sales.

Helen’s responsibilities span from processing client and supplier invoices and managing budgets, to financial reporting, payroll, and HMRC submissions.

With 17 years with Flow, Mick leads our Warehousing, Fulfilment and 3PL operations, ensuring every process runs smoothly, accurately and on time.

His role involves overseeing staff performance and quality standards, liaising directly with clients to meet project targets, and maintaining an efficient warehouse environment through our integrated goods in/out and picking systems.

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With over 13 years' experience with us, and a background in graphic design, Dan plays a pivotal role in driving our technological innovation and operational efficiency.

As Head of Technology, he oversees all internal systems, IT infrastructure and security ensuring the seamless operation of Flow’s interconnected network which supports every aspect of our business.

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Jacob has been with us for over 11 years and now leads our sales and partnerships operations, driving our client relationships and growth with a practical, solutions-focused approach.

In his role, Jacob manages our sales team, oversees the quotation process, and works closely with clients to understand their challenges and deliver tailored, high-quality solutions.

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Buddy brings over 13 years of experience to his role as Head of Production with us.

After joining straight from college as a Business Apprentice, he’s risen through our ranks, gaining valuable hands-on experience across both operations and client management.

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Rita has been with Flow Group for 13 years, with a background in criminology and information technology, and leads our compliance operations, ensuring that all legal, regulatory, and internal standards are met across the business.

Her journey at Flow began as a Warehouse Supervisor, but her interest in organisational processes and legal frameworks quickly drew her to compliance.

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