Meet our team with the Flow how

As one of our founding team members, Helen has been with us since we were established 17 years ago, with a background in sales. Helen’s responsibilities span from processing client and supplier invoices and managing budgets, to financial reporting, payroll, and HMRC submissions.

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Steve here...Production Specialist at Modern Bookbinders. I have spent more than 20 years dedicated to the art of bookbinding, watching this incredible craft evolve while keeping its finest traditions alive.

Richard here…Managing Director. Drawing from his strong background in sales and print, he directly oversees corporate strategy, financial performance, marketing, acquisitions, and the ongoing development of internal and customer-facing software systems.

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Gemma here…HR and Client Experience Coordinator. My role is all about people, connection, and communication. By balancing the structured world of administration with the creative process of interviewing and storytelling, I make sure our clients and team members feel valued, supported, and accurately represented from day one.

Buddy here…Head of Production at Flow Group. His journey with the company is a true testament to internal growth; having joined straight from college as an entry-level Business Apprentice, Buddy has spent 13 years gaining hands-on, end-to-end experience across all of Flow’s services, processes, and client management operations.

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Rita has been with Flow Group for 13 years, with a background in criminology and information technology, and leads our compliance operations, ensuring that all legal, regulatory, and internal standards are met across the business. Her journey at Flow began as a Warehouse Supervisor, but her interest in organisational processes and legal frameworks quickly drew her to compliance.

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Jacob has been with us for over 11 years and now leads our sales and partnerships operations, driving our client relationships and growth with a practical, solutions-focused approach.In his role, Jacob manages our sales team, oversees the quotation process, and works closely with clients to understand their challenges and deliver tailored, high-quality solutions.

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Matt here… Business Development Manager at Flow Group. I bring over a decade of diverse consulting experience to the team, having previously worked across the energy, media, and automotive industries..

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Dan Hough here... Head of Technology at Flow Group. I’m passionate about finding better ways of doing things and making technology work for people. I enjoy solving problems, sharing ideas, and working with great people to make a real difference. For me, it’s all about keeping things simple, building strong relationships, and helping the team and our clients succeed.

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Mick here…Co-Founder & Head of Fulfilment, Warehouse & 3PL. Bringing more than 20 years of industry experience, Mick under his mantra of "under-promise and overachieve," guides the production floor to aim for perfection, anticipating potential quality issues before they arise to deliver flawless results.

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